the Work.
Hydro One Networks “Welcome” Package
The Ask: Welcome and inform new customers.
The Audience: Newly acquired business and
residential customers on database.

Our Strategy: As their new electricity supplier,highlight
all the services Hydro One puts at your fingertips.
The Medium: Solo direct mail and print ads in
community newspapers.
Hydro One Networks
“Province-Wide 1-800 Launch” Package
The Ask: Inform businesses there’s a new and easier
way to reach us and do business with us.
The Audience: High-volume usage customers in
northern Ontario.
Our Strategy: “Simplicity is calling”.
The Medium: Handout by senior staff to customers.